Need Some Help?
Our goal is to impress all our guests with prompt excellent service and delicious
food! If your experience wasn’t excellent we’d love to hear how we could improve
and earn the change to continue serving you. If one of our team members went
above and beyond we’d love to hear that too! Please feel free to reach out to our
support team by leaving a voicemail, texting or emailing us.
Customer Service Team:
Text us: (607) 564-4673 (Please note this number does not connect you with the restaurants directly)
Email us: prontoithaca@gmail.com
We will typically reply in 24-72 hours. For urgent issues please contact the store directly
food! If your experience wasn’t excellent we’d love to hear how we could improve
and earn the change to continue serving you. If one of our team members went
above and beyond we’d love to hear that too! Please feel free to reach out to our
support team by leaving a voicemail, texting or emailing us.
Customer Service Team:
Text us: (607) 564-4673 (Please note this number does not connect you with the restaurants directly)
Email us: prontoithaca@gmail.com
We will typically reply in 24-72 hours. For urgent issues please contact the store directly
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